Track Your Order

Here's how to check where your Pily Mart order is.

1. Check your shipping email

When your order ships, we email you a tracking number and a link to follow your package. If you can't find it, check your spam or promotions folder.

2. Use your order status page

Your order confirmation email includes a View your order button. It shows your order status and tracking details anytime. If you created an account, you can also sign in to your account to see all your orders.

3. Delivery times

Orders usually ship the same or next business day and arrive in 3–5 business days within the US. Tracking can take 1–2 business days to update after you receive it. See our shipping information for more.

Need help?

If your tracking hasn't updated in 7 business days, or you didn't receive a shipping email, email us at info@pilymart.com with your order number and we'll look into it.